Performant Corporation is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).

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Healthcare Documentation Auditor
Job Code:2021-50-R-029
Location:United States - Remote
Status:Regular Full Time

Focus of the Healthcare Documentation Auditor is the performance of timely and effective reviews to assess documentation and billing accuracy for post and prepayment claims on behalf of Government, and Commercial Payers.  

Essential Functions:

  • Review medical records for services billed and validate required documents and information is contained within the records submitted for various service types as required by clients
  • Applying local coverage determination (LCD), national coverage determination (NCD), and commercial payer policy to services in review
  • Document and articulate review findings and reference the appropriate policies and rules in audit platform and as rationale language
  • Supporting findings during the appeals process if necessary
  • Working collaboratively with the audit team to identify vulnerabilities and/or cases subject to potential abuse
  • Partner with clients, CMD colleagues, and other contractors on improving policies, provider education, and system edits if necessary
  • Keep abreast of changes in technology and regulatory issues that may affect our business and clients
  • Suggest ideas that may improve audit work flows
  • Assist with QA functions as applicable
  • Participate in development of Review Guidelines and meetings as necessary
  • Assist with training team members as applicable
  • Cross train in other departments as applicable
  • Maintain required quality and productivity standards
  • Performs other duties as assigned.  

   *Note - All employees and contractors for Performant Financial may and/or will have access to Sensitive, Proprietary, Confidential and/or Public data. As such, all employees and contractors will have ownership and responsibility to report any violations to the Confidentiality and Integrity of Sensitive, Proprietary, Confidential and/or Public data at all times.  Violations to Performant’s policy related to the Confidentiality or Integrity of data may be subject to disciplinary actions up to and including termination.

Required Skills and Knowledge:

  • Knowledge of insurance programs, particularly the coverage and payment rules.
  • Demonstrated knowledge of medical terminology
  • Ability to maintain high quality work while meeting strict deadlines.
  • Excellent written and verbal communication skills.
  • Experience using the following applications is preferred: Word, Excel, and e-mail
  • Must be able to independently use standard office computer technology (e.g. email telephone, copier, etc.) and have experience using a platform to review and document findings
  • Must be able to manage multiple assignments effectively,  organize and prioritize workload, problem solve, work independently and with team members
  • Courteous, professional, and respectful attitude
  • Flexibility to handle any non-standard situations that may arise 

**Completion of Teleworker Agreement upon hire, and adherence to the Agreement (and related policies and procedures) including, but not limited to: able to navigate computer and phone systems as a user to work remote independently using on-line resources, must have high-speed internet connectivity, appropriate workspace able to be compliant with HIPAA, safety & ergonomics, confidentiality, and dedicated work focus without distractions during work hours.

Physical Requirements:

**NOTE: Must be able to meet requirements for and perform work assignments in accordance with Company policies and expectations on a home remote basis (and must meet Performant remote-worker requirements) until at which time staff will be notified and required to work from a Performant office location. Basic office equipment required to perform remote work is provided by the company.

•Performs duties in a busy standard office environment with moderate noise level. (or home-based Telework environment in accordance with Company policies and procedures).
•Sits or stands at a desk, reaching as needed to use office equipment.
•Makes and returns calls using an office phone system or company issued cellular phone.
•Views a computer monitor, types on a keyboard, and uses a mouse.
•Reads and comprehends information in electronic (computer) or paper form (written/printed).
•Types frequently, but not constantly, using a keyboard and mouse.
•Occasionally lifts/carries/pushes/pulls up to 10 pounds.
•Travel as required to meet business needs.
Education and Experience:
  • High School Diploma or GED 
  • Some college preferred
  • 2+ years’ experience in adjudicating/examining claims for an Commercial Insurance Company, Tricare, MAC or organizations performing similar functions
  • 5+ years’ experience of provider professional billing, coding and documentation practices in outpatient setting, DME, home health, infusion, or hospice to Commercial Insurance Companies, Medicare, Medicaid, Tricare, or organizations performing similar functions
  • Experience in quality assurance for internal compliance of billing practices
  • Experience with ICD-9, ICD-10, CPT-4 or HCPCS coding.
  • Experience using Microsoft Excel and other Microsoft Office applications
Other Requirements:

•Must submit to and pass pre-hire background check, as well as additional checks throughout employment
•Must be able to pass a criminal background check; must not have any felony convictions or specific misdemeanors, nor on state/federal debarment or exclusion lists.
•Must submit to and pass drug screen pre-employment (and throughout employment).
•Performant is a government contractor. Certain client assignments for this position requires submission to and successful outcome of additional background and/or clearances throughout employment with the Company.
Visa sponsorship is not available.

Job Profile is subject to change at any time.

Performant Financial Corporation is an Equal Opportunity Employer. 
Performant Financial Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, religion, gender, gender identity, sexual orientation, pregnancy, age, physical or mental disability, genetic characteristics, medical condition, marital status, citizenship status, military service status, political belief status, or any other consideration made unlawful by law.