Performant Corporation is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).

Start Over with Job Search
Returning Applicant?  Login Now

Human Resources Representative III
Job Code:2018-10-1A-011
Location:Livermore, CA
Status:Regular Full Time

The Human Resources Representative III is responsible for supporting various areas of human resources department at a Corporate level.  Answers general human resources related questions, performs all or portions of HR processes, and contributes to projects and initiatives regarding policies, procedures, programs, employee record information and systems. 

  • Provide support to assigned client groups
  • Provide excellent customer service and promote positive employee interactions and be actively involved in resolving issues and concerns
  • Conduct new hire orientation classes
  • Conduct or support benefit orientation, open enrollment or other information sessions
  • Process employment eligibility verifications through E-Verify
  • Perform all or portions of new hire and ongoing background check processes
  • Review and ensure accuracy of requests, interact with client group and HR management to resolve any issues, as well as process and maintain employee data changes in HRIS system, including but not limited to; new hire information, personnel changes, compensation changes, organization structure changes, and benefit changes.
  • Review missed benefit deductions and set repayment plans for employees
  • Respond to inquiries through the shared services forums (verbal and written communications), and appropriately distribute inquiries requiring support from other HR team members. May serve as 1st level of support for questions or issues from other HR Reps.
  • Provide research, documentation, investigative interview, data analysis and other support to HR Management for employee relations
  • Support HR Management with conducting disciplinary functions, terminations, and ensuring consistency and adherence with company policy. May perform certain activities in these areas directly with employees or managers under the guidance of HR Management (such as exit interviews and witness to warning discussion)
  • Contribute to editing and drafting communications and tools, or updates and maintenance of the HR SharePoint tools
  • May support team shared coverage for general office clerical administrative duties, and occasional signing in guests.
  • Perform other incidentals and related duties as required and assigned
Required Skills and Knowledge:
  • Foundational knowledge of core HR functional areas such as benefits, recruiting, pre-employment background/drug screening, and new hire onboarding, and knowledge of applicable employment laws affecting these areas.
  • Ability to maintain strict confidentiality
  • Ability to adapt to changing and fast pace environment
  • Ability to consistently work independently to complete high volume of activities and apply good judgment to effectively prioritize daily tasks and duties to deliver on-time high quality results
  • Keen attention to detail; strong data entry skills with speed and accuracy
  • Strong communication (written and verbal) skills, and diplomacy skills in dealing with employees at all levels of the organization
  • Proven ability to work both successfully independently and as a team member
  • Demonstrated intermediate proficiency in Excel. Must have strong navigation and basic commands mastered, as well as ability to build formulas (such as vlookups and if/then), as well as pivot tables), Demonstrated intermediate proficiency in Word (must be able to set-up, edit and run a wide variety of merge files and build templates)
  • Demonstrated proficiency in Outlook and PowerPoint applications
  • Learns and adapts quickly to new requirements and changes
  • Dependability and reliability is a must for this position
  • Work full-time schedule and maintain great attendance; which is critical to the team and department’s ability to meet business needs

Physical Requirements
Job is in a busy standard office environment with moderate noise level, sits at a desk during scheduled shift, uses office phone system; views a computer monitor, types on a keyboard and uses a mouse. Reads and comprehends information in electronic (computer) or paper form (written/printed).
* Sit/stand 8 or more hours per day; walks/moves around buildings as needed to perform job; reach as needed to use office equipment.
* Consistently viewing a computer screen, typing, using a keyboard and mouse.
* Uses phone; head-set can be provided.
* Occasionally lift/carry/push/pull up to 10lbs.

Education and Experience:
  • Minimum of 3 years of recent experience in an office/administrative environment
  • Minimum of 3 years of Human Resources experience
  • Experience in a fast-paced environment with a large employee base is preferred
  • High School Diploma or equivalent
  • HR Certification or some college level courses preferred but not required

Other Requirements

* Must submit to and pass background check and drug screen.

* Must not have any Federal or State liens resulting from County, State or Federal tax issues.

* Must not have any current defaulted student loans.

* Must be able to pass a criminal background check (must not have any felony convictions or specific misdemeanors).

* Performant is a government contractor (certain client assignments for this position may require additional background and/or clearances).

Performant Financial Corporation is an Equal Opportunity Employer Performant Financial Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, religion, gender, gender identity, sexual orientation, pregnancy, age, physical or mental disability, genetic characteristics, medical condition, marital status, citizenship status, military service status, political belief status, or any other consideration made unlawful by law.